Our regular office hours are: Monday–Friday, 7 a.m. to 6 p.m., Pacific Standard Time. For your convenience, we offer extended summertime hours, effective May–September: Monday–Friday, 7 a.m. to 7 p.m., PST; Saturday and Sunday, 7:30 a.m. to 5:30 p.m., PST.
Reserving Your Trip
Call us at 1-800-346-6277 to talk to one of our experienced, friendly Adventure Consultants or e-mail a trip request to firstname.lastname@example.org. You can also reserve your trip at oars.com through our real-time online reservation system.
To reserve space, we require a deposit ranging from $60 to $1000 per person, depending on the trip. We appreciate payments made by check, money order or with a PayPal account. We also accept debit cards, and Visa and MasterCard credit cards. Generally a portion of your deposit is refundable up until 60-90 days prior to departure (less an administrative handling fee), but we recommend checking the specific cancellation policy when you reserve your trip. For some trips all payments are nonrefundable. The balance of your trip cost is generally due 30-90 days prior to departure. Upon request, we can automatically charge your credit card when the balance is due.
Once you’ve made your deposit, we’ll send you a confirmation e-mail with links to our detailed “Before You Go” information and to our online registration and release forms. It is your responsibility to read and understand all of the pre-trip information that we send to you.